Floods, Moisture & Structural Drying 

The last thing you need to worry about after the pipe breaks, the roof leaks or the washing machine overflows is just who will clean up and how. We offer an emergency service whether it's a flood or other fluid leak problem in your place of business. Our technique ensures we dry the contents and structure quickly and efficiently. For the drying of the building and contents we have invested in specialist moisture detection and remediation equipment. 
Our Method
In the event of a flood; we will minimize the damage with our high powered tools, expertise and overall control of the flooding situation. 
  1. We get the standing water out - fast - using our high powered water extraction tools.
  2. We make a selection of the appropriate items from our large range of portable blowers, dehumidifiers, air scrubbing and deodorisation equipment.
  3. In most situations drying can be carried out without undue disturbance to clients and staff. Where required we remove your furnishings, equipment and stock and any other materials such as carpet underlay, insulation, wall cladding from the premises. 
  4. We measure and monitor the levels and the degree of water encroachment to minimise damage.
Essential Steps
  • Contact the building owner and/or your insurers and advise them that you are have selected a restoration company and are making a pro-forma claim. 
  • Remember that you have the right to choose who will do this work for you.  Similarly the building owner has the right to choose their mitigation specialist. If you are a lessee and are unable to make contact with the owner or his agent then you have a duty of care and can choose the restorer. 
  • Ensure you write down the name of the person you contacted, the date and time, and the claim number or other reference. 
  • In the event that the flooding is of a major nature and/or there is a risk to health by remaining in the building you may need to arrange for alternative facilities
  • Pack all items necessary for business continuation off-site for at least three days. 
  • For your commercial premises, ask your insurer whether this is included as part of your cover

How YOU Can Assist - Emergency Tips for Home or Office
In the case of a flood, there are several things you can do to minimize the damage caused. 
The Can Do List. 
  1. Stop the water flow if possible and if it is safe for you to do so
  2. Ring any trades that may be required e.g plumber or electrician
  3. Ring us at 0800 FLOODS (35 66 37)
  4. Remove as much excess water as possible
  5. Towel dry wood furniture, bench or counter tops etc
  6. Relocate all small items such as lamps, ornaments etc. to a dry safe place
  7. Place any important paperwork and photos that are soaked into plastic bags, and then place them in the freezer
  8. Remove all loose dry items in the affected area to a dry area.

The 'Do Not' List
  • Don't go near contaminated (sewer) water
  • Don't use electrical appliances and power-points in wet areas until checked.
  • Don't use an ordinary vacuum to extract water
  • Don't place wet items on any absorbent surface
  • Don't turn on air-conditioning or heating systems if water has travelled in or through the ducts
  • Don't enter rooms if the ceiling is wet and sagging
  • Don't leave absorbent materials like boxes, papers, etc in the wet area

                                                 To find out more about our Flood Recovery services, Contact Us today.